Effective date: March 15, 2024

1. Introduction

Welcome to Skyblaze.

Skyblaze (“us”, “we”, or “our”) operates https://skyblaze.app (hereinafter referred to as the “Service”).

This Privacy Policy outlines how we handle and protect your information when you use our Service. It explains our practices regarding data collection, usage, and protection to ensure transparency and build trust with our users.

By using our Service, you acknowledge and agree to the collection and use of information as described in this Privacy Policy. This document, along with our Terms of Service, forms the complete agreement between you and Skyblaze Technologies.

2. Key Terms

For clarity, we define the following terms:

• SERVICE refers to the https://skyblaze.app website and associated services operated by Skyblaze Technologies.
• PERSONAL DATA is information about an identifiable individual.
• USAGE DATA refers to automatically collected information during Service use.
• COOKIES are small data files stored on your device.
• USER/YOU refers to the individual accessing or using our Service.

3. Information We Collect

We collect information to provide and enhance our Service. This includes:

3.1 Personal Information

• Email address
• Name
• Contact information
• Payment details (processed securely through our payment providers)
• Account preferences

3.2 Automatically Collected Data

• IP address
• Browser type and version
• Device information
• Usage patterns and interactions
• Performance metrics
• Technical diagnostics

4. How We Use Your Information

We use collected information for:

• Providing and maintaining our Service
• Improving user experience
• Processing transactions
• Sending essential notifications
• Providing technical support
• Analyzing usage patterns
• Detecting and preventing fraud
• Communicating service updates
• Marketing (with your consent)

5. Data Protection

We implement industry-standard security measures to protect your data. However, no method of internet transmission is 100% secure. We continuously update our security practices to maintain data protection.

6. Your Privacy Rights

6.1 General Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Object to data processing
• Export your data
• Withdraw consent

6.2 European Users (GDPR)

If you’re in the EU/EEA, you have additional rights under GDPR. Contact us at privacy@skyblaze.app to exercise these rights.

6.3 California Residents

California residents have specific rights under CCPA/CPRA. You can request:

• What personal information we have
• Data deletion
• Information about data sharing
• Opt-out of data sales

7. International Data Transfers

We may process data in various jurisdictions where we maintain facilities. By using our Service, you consent to data transfer to these locations, subject to applicable data protection laws.

8. Third-Party Services

We may use trusted third-party services for:

• Payment processing
• Analytics
• Email communication
• Hosting
• Customer support

These providers are bound by confidentiality agreements and cannot use your data for other purposes.

9. Children’s Privacy

We do not knowingly collect data from children under 13. If you believe we have such data, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We’ll notify you of significant changes via email or Service notification.

11. Contact Us

For privacy-related questions or concerns: Email: support@skyblaze.app

12. Cookie Policy

We use cookies to:

• Maintain sessions
• Remember preferences
• Analyze usage
• Enhance security
• Improve performance

You can control cookie settings through your browser, though this may affect Service functionality.

13. Data Retention

We retain data as long as necessary for:

• Service provision
• Legal compliance
• Dispute resolution
• Security purposes

14. Legal Basis for Processing

We process data based on:

• Contract fulfillment
• Legal obligations
• Legitimate interests
• Your consent

15. Closing

Your trust is important to us. We strive to be transparent about our data practices and to provide you control over your information.